1. Service Statement
Welcome to the Official Website of Taiyo Energy Joint Stock Company (hereinafter referred to as "TaiyoEnergy"). Before using the services and utilities available on our website, please read and understand all terms and conditions of this agreement carefully.
By accessing and using this website and related services, you agree to accept and be bound by the terms of this agreement, the Privacy Policy, as well as all rules and policies that TaiyoEnergy may publish from time to time. If you do not agree with any part of these terms, please discontinue access and do not use the services on this website.
Users who are not of legal age under applicable laws (for example, individuals under 18 years old in the European Union - EU or the European Economic Area - EEA) are not permitted to access or use services that require legal capacity on this website.
"TaiyoEnergy Official Website" refers to the official digital portal managed and operated by Taiyo Energy Joint Stock Company under the domain name taiyoenergy.vn. All company introductions, manufacturing capability profiles, and product specifications published on this website have been reviewed internally. We are committed to making every reasonable effort to ensure the authenticity, accuracy, and timeliness of this information.
A prerequisite condition for your access to and use of our services is your commitment to comply strictly with all applicable domestic and international laws and regulations.
2. Intellectual Property Statement
TaiyoEnergy independently owns or legally holds the rights to use all intellectual property and content published on this website, including but not limited to text, factory photographs, technical documentation, design and specification drawings, videos, trademarks, copyrights, and patents/utility solutions. Any copying, extracting, or utilizing of website content for commercial purposes without prior written authorization from TaiyoEnergy is strictly prohibited.
"TaiyoEnergy," along with associated trade names, solutions, graphics, and brand icons, are legally registered trademarks. No individual or organization may use them without authorization under any form (including but not limited to copying, reproducing, distributing, displaying, mirroring the website, or uploading to other servers for unauthorized exploitation).
Reverse engineering, decompilation, disassembly, or any attempt to crack, modify, or interfere with TaiyoEnergy's digital infrastructure, technology platforms, and technical data is strictly prohibited, except where expressly permitted by applicable specialized laws.
3. Scope of Services
The TaiyoEnergy website serves as an industrial information portal and a B2B partner engagement platform, providing content that includes but is not limited to:
- Industry developments, technology trends in Battery Energy Storage Systems (BESS/ESS), and new energy policies.
- Product catalog data, precision mechanical fabrication capabilities, specialized engineering containers, and electrical equipment.
- Integrated OEM/ODM technical solutions and real-world project portfolios.
All information, technical reports, and analytical materials published by us are for preliminary reference only and do not constitute binding legal, financial, or commercial advice. TaiyoEnergy makes no implied representations or warranties regarding the absolute completeness of such information outside of formal commercial contracts. Any decisions made or consequences arising from your unilateral reliance on website information without direct technical consultation with TE engineers shall be solely your responsibility.
4. Disclaimer
While TaiyoEnergy continuously strives to maintain the accuracy, continuity, and completeness of the website services, we cannot guarantee that the system will operate uninterruptedly or remain completely error-free. If you encounter technical issues or connectivity errors, please contact our technical support team via email at info@taiyoenergy.vn.
TaiyoEnergy shall be fully exempt from liability for damages and losses arising from:
- Force majeure events as defined by law (natural disasters, war, widespread internet infrastructure disruptions, or regulatory mandates);
- Internal network transmission failures, equipment errors, or system malfunctions on the user's side;
- Data corruption or loss resulting from unauthorized third-party interference (such as viruses or malware targeting your local devices);
- Operational errors, negligence, or non-compliance with guidelines by the user.
TaiyoEnergy reserves the right to modify, suspend, upgrade, or terminate part or all of the technical features on the website at any time for maintenance purposes without incurring legal liability to any party.
5. Privacy Policy
TaiyoEnergy respects user privacy and is committed to implementing personal data protection measures in strict accordance with applicable statutory regulations (Decree No. 13/2023/ND-CP and related data privacy laws).
- Commitment Against Unauthorized Sharing: We do not sell, transfer, or disclose your contact details or attached technical drawings to third parties for marketing purposes without your explicit consent.
- Statutory Disclosure: TaiyoEnergy may provide personal data to competent State authorities upon formal request, to judicial bodies, or to resolve legal disputes in accordance with applicable laws without prior authorization.
- Processing Details: To understand how TaiyoEnergy collects, analyzes, stores, and protects personal data and engineering drawings, please review the complete Privacy Policy published on our website.
Policy Amendments: The Privacy Policy may be updated to reflect operational realities and regulatory changes. Users are responsible for checking the latest version regularly.
6. Prohibited Acts
When accessing the website and submitting information via our online forms, you must strictly comply with all rules and are prohibited from engaging in any of the following activities:
- Performing any act that violates the laws of the Socialist Republic of Vietnam or applicable international laws.
- Threatening, insulting, harassing, or launching personal attacks against TaiyoEnergy representatives, engineers, or other users via contact channels and forms; using obscene, hostile, or defamatory language.
- Buying, selling, assigning, or illicitly exploiting administrative accounts or access permissions belonging to TaiyoEnergy’s system.
- Utilizing proxy tools, Virtual Private Networks (VPNs), or other methods to conceal your identity for fraudulent or technically disruptive purposes.
- Organizing, distributing, or launching Distributed Denial of Service (DDoS) attacks intended to disrupt or overload TaiyoEnergy’s network infrastructure.
- Submitting fraudulent contact details, or setting sender names that contain profanity, hate speech, politically provocative content, or unauthorized impersonation of public figures.
- Conducting actions detrimental to the reputation, manufacturing credibility, and brand image of TaiyoEnergy or its partners.
- Infringing upon the intellectual property rights, confidential information, or technical drawings and solutions belonging to TaiyoEnergy or third parties.
- Impersonating employees, management personnel, or authorized representatives of TaiyoEnergy or its affiliates for fraudulent purposes.
- Attempting to gain unauthorized access to website databases, servers, or back-end systems via ports or methods not officially authorized by TaiyoEnergy.
7. Governing Law & Dispute Resolution
TaiyoEnergy reserves the right to amend and supplement the terms of this agreement at any time. Any revised terms shall take effect immediately upon official publication on the website. Your continued access, form submission, or use of the website constitutes acceptance of the amended terms.
If you do not agree with the updated terms, you have the right to cease using our online services. Inquiries regarding technical and legal matters may be submitted through official communication channels.
These terms are governed by and construed in accordance with the Laws of the Socialist Republic of Vietnam. Any dispute arising from or related to the use of this website or data rights shall first be settled through amicable negotiation. If negotiation fails, the dispute shall be referred to the competent People's Court at the location where TaiyoEnergy’s registered headquarters is situated (Hai Phong City, Vietnam).
If you breach any provision of these terms, TaiyoEnergy reserves the right to implement necessary remedial measures - including but not limited to blocking IP addresses, rejecting quotation and technical requests, and initiating legal proceedings to determine liability and claim damages in accordance with the law.
Governing Language Clause: This Agreement is drafted in Vietnamese and translated into English. In the event of any conflict, ambiguity, or discrepancy between the English version and the original Vietnamese text, the original Vietnamese version shall prevail and be legally binding.